FAQ

Info about tickets

AUTOPASS
You’ll need an Autopass to park your car or camper on the campsite. One Autopass per car suffices. If you want to park your car in the car parking area, you don’t need an Autopass.

ORDER CONFIRMATION
After ordering tickets, you’ll receive an automated order confirmation via email. Please also check your spam inbox. If you didn’t receive said order confirmation, please contact ticket@feel-festival.de.

PAYMENT
At the moment, we only offer payment via wire transfer.
As soon as the transferred total amount shows on our bank account, you’ll receive an automated payment confirmation via email. If you didn’t receive said email within 5 working days after transferring the total amount, please contact ticket@feel-festival.de.

SHIPPING
The first batch of tickets will be shipped march 2017. Please make sure to enter an address that will be valid by then.

TICKETS
Every ticket enables you to experience the whole five day Feel festival (including camping in a tent).

Info about everything else

ACCESSIBILITY
The Feel Festival is situated on sandy beaches and uneven meadows. Therefore accessibility for wheelchair users is only partially given. There will be adapted toilets on the festival site. If you require an accompanying person, please state so and verify with your disability card. This chosen person will then be granted free entry.

ARTISTS AND TIMETABLE
This year’s lineup will be announced on site. Timetable and further information will be handed out to you as a programme when you enter the premises.

BARBECUE
If you’re planning on using a BBQ during the festival, please make sure to only cook at declared BBQ
areas to reduce the risk of forest fires. Disposable barbecues which come directly in contact with the ground are not permitted.

BASSLINER
It makes no difference where you are, we’ll never be far apart!
The Bassliner will comfortably drive you from Berlin, Hamburg, Dresden or Leipzig directly to the festival. Tickets will be available soon.

BUS SHUTTLE
Bus shuttles from Bahnhof Finsterwalde to the festival site will be available from Thursday to Monday. Due to peak city traffic times en route, we cannot guarantee specific departure times. Nonetheless, for a small fee one can take the shuttle back and forth even late at night.

CAMPING
Please put up your tents within the marked area and keep any roads clear, given that all roads are escape routes and fire lanes.
You are free to bring your own drinks and food but please pay attention to our no-glass policy. Please fill your drinks in plastic bottles and buy groceries in plastic containers. Be aware that your bags may be searched at the entrance.

CHILDREN
Anyone under the age of 18 is not allowed to attend the festival. We kindly ask you to leave your children with your parents or someone else you trust.

CONFETTI
No confetti! Don’t take confetti with you! It is literally impossible to clean it up on the beach or in the woods.

DOGS
Please leave your dogs and other pets at home or with someone you trust. It wouldn’t be much fun for them anyway.

DRUGS
The dealing or use of illegal drugs is not condoned on the festival premises. Anyone caught dealing drugs will be expelled from the festival grounds and reported to the police.

ENTRANCE
Minors under the age of 18 years will not be granted entry to the festival area. Please note that you may be checked at the entrance. We strongly advise to take an official and valid ID or passport with you. Student cards will not be accepted.

FEELING GOOD
… means to have fun, make friends with your campsite neighbours, not only to keep an eye on each other’s stuff but to buddy up during the festival too and provide help if needed. It’s so easy to spread a little happiness! Criminal assault, discrimination and malicious mischief will not be tolerated and offenders risk possible eviction from the festival and handing-over to the police.

FIRE
As romantic as they might appear, open fires such as bonfires are highly dangerous and therefore strictly prohibited. The same applies to Chinese lanterns. Both festival grounds and campsite are located near the woods, leading to a high risk of forest fires.
In case of fire, please contact any staff member immediately, even if the fire was controlled and since put out by you.

FIRST AID
As in recent years we have provided a comprehensive medical and first aid service which includes first aid posts, as well as paramedics who will be looking after festival goers. Don’t hesitate to address them if you or another person is in need of help. Take care!

FOOD AND DRINKS
There’s an array of food to suit all kinds of taste, be it vegan, vegetarian or meat-based.

GARBAGE AND GARBAGE DEPOSIT
There are garbage bins all over campsite ready to be used. Smokers, please don’t throw your cigarettes on the ground. This is trash also.

GLASS
As broken glass poses an exceedingly high risk of injury for us and all wildlife, glass containers of any kind are prohibited on both festival and campsite.

GRAFFITI-FREE AREA
Like many other festivals, we don’t own stages or Portapotties. We rent them.
Yet last year some people felt tempted to tag and spray toilets and decoration materials, leaving us in duty to clean it up with a lot of effort and costs. Any person caught in the act will face eviction from the festival, and an official police report will be filed. Charges will be brought against you to cover damages to property.

GREEN CAMPING
We love nature and we love Bergheider See. All our campsites are green campsites. Please act accordingly.

KIOSK
You forgot your toothbrush or are in dire need of condoms? Check out the Kiosk! From cigarettes to sweets and other stuff, we cater for lots of common items easily left at home.

LOST AND FOUND
Found something? Lost something? The lost-and-found office will be located at the Kiosk. Please hand in any found valuables. If you’re missing something, check there or alternatively, after the festival, contact us at info@feel-festival.de.

OPENING HOURS
Campsite will open by Thursday 2 p.m. and close on Tuesday 12 (noon).

PHOTOS AND VIDEOS
Taking photos with non-professional gear (analog and digital cameras without interchangeable lenses) is allowed. Filming however is not permitted.

POTABLE WATER
Instead of buying bottled water, you can re-fill your bottle for free at the water station located in the bathroom area – day or night. All the tap water on site is the same quality water that comes out of your tap at home. Don’t forget to keep yourself hydrated!

PROHIBITED ITEMS
No glass containers or weapons of all kinds (even saws or axes) are permitted. No animals, sofas, generators, electric refrigerators, any kind of bulky waste, drugs, gas containers >450 grams, car batteries, explosive substances, unauthorised fireworks, sound systems, vuvuzelas, compressor sirens, megaphones, PA-systems or firewood will be allowed on site. No unconstitutional or discriminatory flags, banners, stickers or patches are allowed to carry.
Contact security or a festival employee if you see any wrongdoing.
Don’t use a gas container if it is damaged or in poor condition. Make sure it is safe to use and meets the requirements of the german DIN norm before using it.
Wilful destruction of trees and groves shall be prosecuted.

STORMS
In case of severe weather please leave the festival site and water at once. Avoid the forest, tents and pavilions. We strongly advise seeking shelter in a car until the thunderstorm passes by.

SWIMMING
We strongly advise you to only swim in marked bathing areas. Lifeguards will be on spot and provide safety in case of emergency. Bathing outside of marked areas will be at own risk.
Please use only biodegradable hygiene products when cleaning yourself in the lake. Regular shampoos and soaps are extremely environmentally harmful and therefore forbidden in the lake. You can find biodegradable goods in every well-stocked outdoor store.

VALUABLES AND PROPERTY SAFETY
Feel Festival is an overwhelmingly peaceful and social event, yet to our dismay some crime might occur. Please only bring what you can afford to lose, look after you and your friends belongings and store them safely if you cannot wear them directly on your body. Unfortunately we cannot offer property lock-ups.

WRISTBANDS
Expect to receive a magnificent wristband! It is your door to all festival and camping sites. Security shall conduct random controls, so please make sure to never lose or remove it.